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Library Tech- P/T

Location:Pflugerville, TX
Salary Range:$9.00/hour
Employment Type:Part Time
Description:Under the direction of the Shift Supervisor & Circulation Manager, performs the Circulation function of the Library, including materials handling, shelving, and undisputed patron account resolution issues.

Follows and interprets circulation procedures with customer service & fiscal responsibility in mind. Under direction of Shift Supervisor & Circulation Manager works with Library volunteers. Frequently interfaces with library patrons, uses judgment to handle those with issues and fines. Exercises reasonable levels of judgment/initiative and works with minimal supervision.
Duties:1. Follow circulation procedures
2. Handle undisputed patron account resolution issues
3. Provide customer service from the circulation desk to: check in/out books and other library materials; issue library cards; collect fees.
4. Assist library patrons in identifying and locating library books and materials.
5. Assist library patrons with the public computers and printer
6. Return library resources/materials to appropriate locations
7. Shelf read to ensure tidy shelves & correct material misplacements
8. Attend one staff meeting a week

Qualifications:Proficiency with personal computer, standard office software applications, and specialized library resource software; ability to operate computers, microfilm readers, and standard office equipment.

Dependable with excellent communication and customer service skills.

High school diploma or equivalent + 2 year’s college courses.

Relevant customer service experience, library work experience a plus.

This position requires working hours on evenings and weekends. Candidates who do not indicate availability for either will not be considered.

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